Play with control — 98rm's responsible gaming commitment
Gaming should be fun. At 98rm, we provide self-imposed limits, break tools, and support resources so every player can enjoy the experience safely.
Gaming should be fun — not a problem
At 98rm, the wellbeing of our players comes first. We are committed to making sure every player can enjoy the games without putting their finances or daily life at risk.
This page clearly explains the tools available to limit your play, steps you can take right now to protect yourself, how to self-assess, and how to get help. If you or someone close to you feels like control over gambling is slipping, we are here to help 24/7.
This website and its services are only open to players aged 21+ — we strictly enforce this requirement to protect children and young people.
6 tools to help you stay in control
All self-control tools are available directly inside your account on our platform.
Deposit Limit
Set the maximum amount you can deposit per day, week, or month. A handy way to prevent financial strain before it starts.
Session Time Limit
Set the number of hours you can play per week. When you reach the limit, the platform automatically sends you a reminder.
Self-Exclusion
You can close your account temporarily or permanently. Because reactivation requires 5 days' advance notice, you always have time to think it through before your account reopens.
Cool-Off Period
Choose any period from 1 to 30 days to pause your account. You can return to playing once the cool-off period ends.
Loss Limit
Set a maximum amount you are willing to lose. Once that amount is reached, your session ends and you will not be able to continue playing.
Self-Assessment
Access a questionnaire inside your account at any time to review your gambling habits. Based on your answers, you may receive recommendations from the support team.
Signs that you may have a gambling problem
If you or someone close to you shows one or more of the following signs, it is time to take action immediately.
- You feel the urge to keep gambling to try to win back money you have lost
- You are borrowing money to gamble in amounts that do not match your income
- You lose track of time and cannot tell when you should stop playing
- You are choosing to spend time gambling instead of being with family and friends
- Losing causes you strong feelings of fear, anger or sadness
- Your work or studies are increasingly being neglected because of gambling
- You feel the need to hide your gambling from the people around you and have to lie about it
- You have a clear urge or craving where you feel you simply cannot go without gambling
If any of the above apply to you, contact our support team right away — available 24/7 in Burmese to help.
How to set up limit tools
To set any limit, go directly to "Account Settings" → "Responsible Gaming" in your 98rm account. You can also get assistance via 24/7 live chat.
| Tool | Period options | Effect |
|---|---|---|
| Deposit limit | Daily / Weekly / Monthly | Once the limit is reached, no further deposits can be made until that period ends |
| Loss limit | Daily / Weekly / Monthly | Once the amount is reached, the session ends immediately and you can play again when the next period begins |
| Play time limit | Daily / Weekly | Once the limit is reached, the session ends and a notification is shown |
| Cool-Off Period | 1 day — 30 days | You can play again once the period ends; the period can be extended but not shortened |
| Self-Exclusion | 30 days / 90 days / 1 year / Permanent | The account cannot be reopened until the period expires; a request must be submitted 5 days in advance |
After setting a limit, if you need to make it stricter you can contact the support team to change it — however, self-exclusion and cool-off periods cannot be cancelled immediately.
21+ access only — protecting underage players
Only players aged 21 and above may open an account at 98rm. If an underage person attempts to register, the request will be rejected immediately and the account will be blocked.
If there are children or young people in your household, protect your account with a password and do not share it. If there is a chance children could access your device, we recommend installing browser-level parental control software.
If you find that they have accidentally accessed your account, contact support immediately — we will treat it as a priority and handle it right away.
If you have a gambling problem, help is available here
Live Chat — 24/7
Open the live chat on the platform at any time and reach us in Burmese. You can talk openly about gambling-related concerns and our dedicated support team will respond in a friendly and caring way.
Email Support
Our email is [email protected]. Issues related to gambling problems, account restrictions or setting limits will be given priority responses by email.
Account protection request
If you need to close your account immediately but are having trouble accessing settings, contact our team via live chat or email — a responsible staff member will take care of it straight away.
Play 98rm responsibly and confidently
You can go to the relevant section below to browse games, read the FAQ or access your account.