98rm Privacy Policy
This policy explains how we protect and use the personal information you provide on the 98rm platform, and what rights you have.
Introduction — Purpose of This Policy
The 98rm Privacy Policy ("Policy") explains what personal information players in Myanmar ("you" or "user") share with us when using our website https://98rm.vip and all related services ("Platform"), and how we handle that data.
By reading this policy, you will understand what data we collect, why we hold it, and how you can update or delete it. By continuing to use the platform, you are considered to have accepted the terms set out in this policy.
This policy takes effect from 30 October 2026. When we update the policy, we will revise the "Last updated" date on this page and notify you in advance of any significant changes.
Types of Data We Collect
We collect only the data necessary to provide our services properly and to keep players' accounts secure. The types of data we collect are as follows—
a) Data you provide directly
- Name and date of birth (for age verification)
- Contact email address
- Phone number (for identity verification)
- Financial information related to deposit and withdrawal services
- Data from customer support communications
b) Data collected automatically
- IP address and location information
- Browser type, operating system and device information
- Browsing history on the platform (session logs)
- Data collected via cookies and similar technologies
- Game history and financial transaction records
c) Data received from third parties
KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer service providers may share with us only the information needed to carry out financial verification and security checks. Please note that they handle such data in accordance with their own policies.
Purposes for Using Data
We use your data only for clear and legitimate purposes. Those purposes are—
- To identify you clearly after account registration and to provide our services
- To process deposits and withdrawals accurately and promptly
- To detect fraudulent play and prevent financial fraud
- To resolve platform security and technical issues
- To verify that only players aged 21+ are accessing the platform
- To improve communications when responding to 24/7 customer support requests
- To review and improve the quality of the platform's services
- To fulfil legitimate legal obligations
We will not sell your data to third-party advertising companies or unrelated companies beyond the purposes stated in this policy.
Cookie and Tracking Technologies
Our platform uses cookies and similar tracking technologies. These are small data files stored in your browser that help the platform run better.
Types of Cookies
- Essential Cookies: Required for the platform to function at a basic level. These include session management and security checks.
- Functional Cookies: Remember your language preferences and customised settings.
- Analytical Cookies: Help us understand how players use the platform. This data covers browsing patterns and cannot identify you personally.
You can decline certain cookies through your own browser settings. However, please note that blocking essential cookies may affect the platform's functionality.
Situations Where Data Is Shared
We do not sell your personal information to third parties. However, we may share it in the following limited situations—
a) Service partners
When processing financial transfers, we send only the necessary information to KBZPay, Wave Money, AYA Pay, CB Pay and bank representatives. We require these partners to act only in ways that meet our data protection requirements.
b) Technology service providers
Server operators, cybersecurity providers and game platform providers cannot access more data than is needed to deliver their services.
c) Legal requirements
We may provide the necessary data to legal authorities in response to formally submitted judicial and regulatory requests. This is done only with legal authorisation.
We will never sell or rent your personal information to third-party marketing companies for advertising purposes.
Data Security Measures
98rm protects your personal information with robust technical infrastructure. The security measures we apply are—
- All data transmissions are fully protected with SSL (Secure Socket Layer) encryption
- Encrypted storage in the database and restricted access controls
- Our staff can only access the data they need to do their jobs (Least-Privilege principle)
- Regular server security audits, maintenance and technical updates
- Threat monitoring systems to prevent data breaches
While we do our best, we want to be clear that no data transmission over the internet can be 100% guaranteed secure. Do not share your account login details, and if you notice any suspicious activity, contact customer support by email immediately.
Data Retention Period
We retain your data for as long as it is needed to provide our services. The following factors are taken into account when determining how long data is kept—
- For as long as your account remains active
- Financial records — for the period required by law
- For as long as needed to resolve any ongoing disputes or claims
- Records related to fraud prevention investigations
If your account is closed, we will delete your data once the legally required retention period has passed.
Players' Data Rights
Players in Myanmar who use our platform have the following rights regarding their personal data—
Right to Access
You can request to see what data we hold about you.
Right to Correction
You can request that inaccurate or incomplete data be corrected.
Right to Deletion
You can request that your data be deleted, provided the legally required retention period has not yet expired and there are no outstanding financial matters.
Right to Restrict Processing
If you have an objection to how we handle your data, you can request that data processing be temporarily restricted while the matter is resolved.
Right to Data Portability
You can request that your personal data be provided to you in a commonly readable format.
To exercise any of these rights, write to us at [email protected]. We will respond within a reasonable timeframe.
Protection of Minors Under 21
Our platform is for adults aged 21 and above only. If we become aware that anyone under 21 has provided personal data, we will immediately delete that data and close their account.
If parents or guardians discover that their child has accessed the platform in violation of the 21+ restriction, we ask that they contact us immediately at [email protected].
Notification of Policy Changes
98rm may update this Privacy Policy from time to time. If there are significant changes—
- An announcement will be posted in a prominent place on the platform
- Registered players may be notified in advance by email
- The "Last Updated" date on this page will be revised
Continuing to use the platform after changes have been made means you accept the updated policy. If you do not agree with the changes, you may contact customer support and close your account.
Questions About Data Privacy
Contact Us
If you have any questions about this Privacy Policy, you can reach the 98rm customer support team—
This policy is written in Burmese and is intended for players in Myanmar only. If there is any discrepancy between this version and any other language version, this Burmese version shall prevail.